7 Days Replacement Policy – Zidpe

At Zidpe, customer satisfaction is our priority. If you receive a damaged, defective, wrong, or missing item, you may request a replacement within 7 days from the date of delivery.

• Replacement Verification Process

  To process your replacement request, proof of the issue may be required for verification.

  Defective Product

  • Verification may be completed by Zidpe or the brand through:
    • On-call support assistance
    • Inspection at your location if required

  Physical Damage / Wrong / Missing Item

  • Verification may be completed through remote review of images or videos shared by the customer.

  Important Notes

  • Replacement requests must be submitted within 7 days of delivery.
  • Product should be unused and returned with original packaging, accessories, manuals, and invoice.
  • Replacement approval is subject to successful verification of the reported issue.

Zidpe Delivered

Orders are processed by Zidpe and delivered through our trusted courier partners to ensure safe and timely delivery.